To protect your privacy, Innov Santé undertakes to guarantee the best possible protection of your personal data.
As part of its activities, Innov Santé offers his customers an e-commerce service accessible from the website www.innov-sante.com, a mobile web page, compatible with Smartphone and Tablet for iOS and Android for his customers.
In order to provide the service, Innov Santé collects personal data. These data are collected through the website of Innov Santé, the mobile applications, by telephone or upon receipt of a written order.
This paragraph is designed to give you full information about the use of personal data of customers by Innov Santé.
INNOV SANTÉ, responsible for the treatment of your date, undertakes to comply with the provisions of Regulation (EU) No 2016/679 of 27 April 2016 regarding the protection of personal data. You have at any time the right of access, rectification and opposition about your data. This right can be exercised by mail at the following address: Time4U Sarl - Route des Jeunes 4 1227 Les Acacias or by e-mail to email@example.com with proof of your identity.
If you no longer wish to receive our commercial offers via e-mail, you can stop this at any time by clicking on the dedicated link at the bottom of every promotion sent.
In the forms on the website, in which your personal data are collected, the customer is informed in particular, which data are mandatory fields, and which are not. In case of non-disclosure of compulsory data, Innov Santé cannot provide its services.
WHICH RIGHTS DO I HAVE CONCERNING MY PERSONAL DATA?
What are my rights?
According to articles 14 to 22 of regulation 2016/679 from 27th of April 2016 every natural person using the service has the possibility to assert the following rights:
right of rectification,
right of objection and deletion of data
right to object to profiling
right to limit the processing
right to data portability
As soon as Innov Santé discovers a breach of the privacy of your personal data which could increase the risk of your fundamental rights and freedoms, you will be notified of this breach as soon as possible.
How do I exercise my rights?
These rights can be claimed against the company Innov Santé, which collects the personal data, as follows:
By post, by writing to the following address:
Customer service - Time4U Sarl - Route des Jeunes 4 1227 Les Acacias, stating your name, first name, address, email address, and if possible, customer number in order to expedite the assessment of your request.
By e-mail to firstname.lastname@example.org
The request must be accompanied by a proof of identity.
Innov Santé will respond within 1 month after assertion. In certain cases, depending on the complexity or number of requests, this period may be extended to 2 months.
What are the consequences of exercising the right of opposition to profiling?
In the case of opposition to profiling the user is informed that he continues to receive commercial advertising, but less relevant and not specifically focused on the interests of the user.
FOR HOW LONG WILL MY DATA BE SAVED?
Innov Santé has established precise rules regarding the storage of users' personal data.
Innov Santé endeavors to keep the data only for the necessary duration, needed for the proper fulfillment of its obligations, which in no case will be exceeded.
There are three years from the end of the business relationship with the customer or prospective customer. After the end of this period, the data of the customer or the interested party will be anonymized.
For certain types of processing a specific retention period applies.
Here are some exemples :
The records of telephone calls with the customer service are kept for 3 months.
Notes regarding fraud are stored for 3 years.
Invoices for purchases are kept for 10 years.
WHICH SAFETY MEASURES APPLY TO PROTECT MY DATA?
The company Time4U responsible for the treatment takes all precautions to maintain the security and confidentiality of the data, to prevent modification, damage or access through third parties.
Innov Santé has a solid security system to ensure the highest level of security of the data collected and to detect data breaches. This includes the security of the buildings in which our systems reside and the security of the computer system to prevent external access to your data and to back up your data.
DO I GET COMMERCIAL ADVERTISING?
Principles of Innov Santé
Innov Santé uses your contact information to send you targeted advertising, in particular by e-mail, post or via external websites.
In this context, Time4U undertakes to comply with the applicable regulations for each advertising channel.
Advertising via e-mail
Innov Santé respects the provisions of Directive 2002/58 / EC of 12 July 2002, which provides for the user's prior express consent to the sending of commercial electronic mail (e-mail).
When creating your account on the website, you are specifically asked for your approval:
to receive offers from Innov Santé by e-mail
to receive offers from Innov Santé partners to whom your contact details will be communicated
In all these cases, the user has the possibility of objecting to the receipt of this advertisement by following steps:
by e-mail, by clicking on the 'unsubscribe' link available in any e-mail or via his account on Innov Santé in the 'Newsletter' section;
by contacting the customer service
After using our website, you will receive an e-mail, even though you have not submitted your address. How is that possible?
Innov Santé uses the services of companies whose task is to identify the internet users who have already visited our website and to send them personalized e-mails.